We are looking for an Office Assistant to support our daily office operations.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Administrative
- Closing Date: 2026-08-25
Key Responsibilities
- Ability to assist the Site Admin with daily duties
- Stock handling and stock management (Heavy lifting of cylinders involved)
- Basic accounting and finance reconciliations
- Identify and escalate high level issues to the site admin or any other senior management responsible for this area.
Requirements
- Valid driver’s licence
- Excellent communication skills (written and Verbal)
- Proficiency in Microsoft Office and Sage
- Exceptional interpersonal skills
- Ability to learn and adapt
- Ability to work flexible hours
- Outstanding leadership skills
How to Apply
Apply by email: stockgwest.tswanagas@allianceenergy.co.bw
About the Company
Tswana, also known by its native name Setswana, is a Bantu language indigenous to Southern Africa and spoken by about 8.2 million people. It is closely related to the Sepedi and Sesotho languages, as well as the Sekgaladi and likely the Silozi language.
Frequently Asked Questions
What qualifications or certifications are typically required for an Office Assistant role at a Botswana-based company like TswanaGas?
A minimum of a BGCSE with passes in English and Mathematics is commonly required, along with a relevant certificate such as a National Certificate in Office Administration (NQF Level 4) from a BOTC or BOCODOL-accredited institution. Some employers also value short courses in MS Office, bookkeeping, or customer service offered by local training providers like BIUST or private colleges.
What does a typical day look like for an Office Assistant in Botswana’s administrative sector?
Daily tasks usually include managing incoming calls and emails, filing physical and digital records, preparing correspondence and reports, supporting meetings with minutes and logistics, and assisting with basic procurement or petty cash reconciliation. In Botswana, office assistants often serve as the first point of contact for visitors and may support multiple departments due to lean administrative teams.
How does workplace culture in Botswana influence expectations for Office Assistants?
Respect for hierarchy and formal communication—especially with senior staff and external stakeholders—is strongly emphasised, and punctuality and professional dress (e.g., smart-casual or corporate attire) are widely expected. Relationship-building matters: greeting colleagues properly, using Setswana greetings where appropriate, and demonstrating reliability and discretion align with local workplace values.
What career progression opportunities exist for Office Assistants in Botswana?
With experience and further study—such as a Diploma in Business Administration or a BBA—Office Assistants can progress to roles like Executive Assistant, Administration Officer, or Records Manager. Some move into HR support, procurement coordination, or internal audit functions, particularly within parastatals or larger private firms that offer structured internal development pathways.
What standard employee benefits can I expect in this role in Botswana?
Most formal employers provide at least 22 days of annual leave, statutory sick leave, and access to a government-mandated pension scheme (BOTSWANA PENSION FUND). Medical aid is increasingly common but not universal; when offered, it’s often through providers like Medshield Botswana or BONF, and may include dependants depending on the employer’s policy.
How should I apply for an Office Assistant position in Botswana, and what do employers specifically look for?
Applications are usually submitted via email or online portals with a tailored CV, certified academic certificates, and a concise cover letter highlighting local administrative experience and Setswana/English fluency. Employers prioritise candidates with proven reliability, strong interpersonal skills, familiarity with local compliance (e.g., VAT documentation or public service protocols), and evidence of handling confidential information responsibly.
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