First National Bank Botswana has a vacancy – Finance Head 935 views

It’s time to be with FNB

If you share our values of being Helpful. Effective, Ethical. Innovative, Accountable and you have one simple goal: to improve the lives of customers through simple, innovative and effective solutions that meet their needs, then an opportunity awaits you to join the FNB Team!

 

FINANCE HEAD-IRC145193

To provide support to the Chief Finance Officer on various aspects including: finance leadership, instilling of best practice and enhancing of business profitability through the provision of information and of insight in key strategic meetings.

The Incumbent will primarily be responsible for but not limited to the following:

• Establish, align and manage target and budget goals for the business unit. whist ensuring effective control of costs for a range of areas to increase cost efficiency

• Determine targets for income growth
• Track and manage income growth from non-interest bearing transactions
• Monitor cost activities and collection of revenue through the G: and measure cost to income against set targets and put measures in place to address any discrepancies
• Monitor and coach behaviours that ensure a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional diem service
• Manage an integrated service excellence culture which provides opportunity for feedback
• Research, benchmark and develop client service delivery and efficiency models that lead to optimal service delivery and profitability

• Develop and ensure implementation of practices which build service delivery excellence and encourage others to provide exceptional customer service
• Ensure customer related enquiries and complaints processes are adhered to and identify opportunities to improve services
• Implement and provide input Into the development of governance and compliance procedures and processes within area of specialization and identify risks
• Facilitate the implementation of bank policies and procedures to achieve set targets m routine audits
• Ensure optimal usage and protection of branch assets

• Translate strategies into actionable goals and execute relevant projects /initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
• Ensure that thorough fraud investigation procedures and processes are adhered to and that all categories of allegations and cases are attended to
• Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data
• Continuously assess own performance, seek timely and clear feedback and request tracing where appropriate

Qualifications & experience

• Minimum 10 years experience in banking of which 5 years should have been m a senior management position
• ACA or ACCA qualification

Competencies and proven skills

• Analytical and attention to detail
• Big picture thinking
• Judgment and decsion making
• Strategic thinking

• Conflict management
• Influencing and impact
• Commercial and Financial Acumen
• Organisational awareness
• Ethical Judgement
• Strategic leadership

Interested applicants are requested to log onto

https://www.firstrandjobs.mobi and apply no later than 28th April 2018.