The primary focus of the position is to provide telephonic communication with FNB client base across Segments and product houses providing accurate product information on enquiries, end to end execution of requests, cross selling of solutions based on customers angst all aligned to standards protocols, policies and procedures.

• Diploma in business related field, COP long term and short term.
• At least 2 years’ bank related or contact centre related experience.
• Product knowledge.
• Use and understanding of core banking system Hogan and related systems.

responsibilities