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UNICAF

Business Process Specialist – Botswana Power Corporation

Gaborone, Botswana Business Development

Job Expired
Job Purpose
To support the Lean Six Sigma office and the rest of the BPC business through process mapping, process improvement, and process management service and expertise.  The incumbent is expected to lead the establishment and deployment of a formal business process management system. The role will also be responsible for the development of process mapping and improvement capacity across all BPC functions.
The position is ultimately responsible to ensure BPC has well documented and accessible business processes that guide its operations.  The role will work closely with and supporting the Lean Specialist and the Lean Six Sigma Green Belts and Black Belts as they implement improvements across the organization.
Principal Accountabilities/Responsibilities
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KEY PERFORMANCE AREAS RESPONSIBILITIES
Capacity Building
  • Train and coach staff across the organisation on Process mapping and improvement principles, tools and techniques
  • Support department efforts to document and sustainably improve their processes toward achievement of tangible business improvements in the form of cost savings and improved service delivery.
Business Process Management
  • Establish a Business Process Management system that will standardize and maintain all processes across the organisation
  • Ensure accessibility of processes by the business
  • Promote continued maintenance of the processes by the business
Planning and budgeting
  • Contribute to the development of the sectional budget
  • Establish and maintain detailed project plans and for each project and/or initiative
  • Monitor, evaluate and report progress and impact of the respective projects and initiatives
Execution
  • Ensure that process development activities and initiatives are delivered in line with agreed timelines and to expected scope
  • Deliver activities and initiatives at the expected level of quality while managing risk and cost to budget
Reporting
  • Prepare and present reports from time to time for the LSS Manager and support presentations to stakeholders (e.g. BPC Management and Staff) as necessary
Change management
  • Develop and implement Change Management plans for each of the assigned projects and initiatives in collaboration with Human Resources and Change Management teams
  • Ensure employees are continuously informed of relevant changes and developments within BPC as related to the projects and initiatives
  • Coordinate assigned projects and initiatives with change activities across the Corporation to ensure alignment and efficiency in implementation.
Performance management
  • Deliver activities and initiatives within pre-defined performance standards
Project Management
  • Lead project teams to ensure adherence to the Corporations project management framework in all projects undertaken.
Qualifications
  • A minimum of a Bachelor’s degree in relevant field
  • Business Process Management certification
  • Project Management qualification will be an added advantage
Experience
  • Minimum 5 years professional experience
  • Experience with process mapping, business process improvement/re-engineering, business process management, change management, and team leadership
Competencies
TECHNICAL

  • Business Process Management
  • Logical and analytical thinking
  • Team management and leadership
  • Facilitation/Presentation skills
  • Training and coaching
  • Excellent oral and written communication skills

 

WE ARE STILL MAKING CVs FOR P120. COVER LETTERS FOR P60
Pay with FNB EWallet to 76981238 or Orange Money on number 76981238
Whatsapp us on +26776981238
JOIN US ON OUR WHATSAPP CHANNEL HERE

BEHAVOURAL

  • Conflict resolution
  • Problem solving
Job Challenges
  1. Delivering tangible long term and sustainable value for the business through process reengineering activities
  2.  Sustainable culture transformation within BPC toward continuous improvement and increased operational efficiency and effectiveness
  3. Ownership of process and continuous improvement/maintenance by the business units
  4. Build effective capacity across the organisation for process management and continuous improvement

 

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