Receptionist wanted at Special Economic Zones Authority

Main Purpose of the Job

Manage the Authority’s reception/front desk area as the first contact Officer for the Authority’s customers.

Key Result Areas:

• Greet and announce appointments.
• Receive, welcome visitors and assist them appropriately.
• Receive incoming calls and direct them to appropriate offices.
• Receive telephonic messages, note them and send to appropriate offices.
• Update the internal telephone directory whenever there is a change.
• Ensure that there are up to date information booklets, brochures, magazines etc. at the reception area at all times.
• Receive, register, sort and distribute post box mail.
• Collect, sort and distribute hand-delivered mail.
• Keep the tender box keys and enable access to those submitting tenders.
• Carry out administrative duties i.e. typing, faxing, binding etc.

Key Skills and Competencies

• Timely response to customers
• Thorough knowledge of the Authority’s services and office procedures
• Cordial and clear delivery of information to customers
• Customer satisfaction

Qualification and Experience

Diploma in Secretarial studies plus two years’ experience as a Receptionist/ Front Desk person, preferably in a Parastatal or Government department.

Should you be interested and meet the requirements, please send your application letter, CV and certified copies of your certificates and references to:

Human Capital Executive
Special Economic Zones Authority
Private Bag SK 6
Gaborone

Closing Date: 9th February 2019

We regret that only shortlisted candidates will be contacted.