Operations Manager – Deluxe Cabs (Pty) Ltd

The following vacancy is available in Deluxe Cabs (Pty) Ltd:

Vacancy: Operations Manager

Qualifications: Diploma in Operations & Logistics or related field

Responsibilities:
• Manages and Coordinates the day to day activities of the business, by ensuring that the business runs smoothly.
• Coordinates activities that affect operational decisions and business requirements.
• Make sure the transport operation meets its performance and safety targets, monitoring it and reporting to Senior Management.
• Writes reports and present options and recommendations to senior management.
• Advise on policy and strategic developments and examine business decisions (pricing policy, level of service provision, timetable changes) to assess their impact on customers.
• Ensure that all operations are carried out in accordance with Botswana Laws and regulations particularly relating to safety.
• Meet passengers and customers to deal with complaints and areas of concern.
• Analyze results of surveys on passenger/customer satisfactions.
• Make sure that transport services are available to passengers/customers.
• Communicates with all relevant employees to ensure delivery times are met.
• Plans, schedules, and reviews workload and manpower to make sure targets are being met on a cost-effective basis.
• Ensure that the fleet is well maintained and that all permits are renewed on time and ensuring all cars have road worthiness documentation.
• Should have a knowledge and understanding of the local transport industry, DRTS regulations etc

Job requirements:
• Willing to work extended hours
• Ability to identify risks and possible solutions
• Should have supervisory skills
• Good interpersonal and communication skills
• Should have organizing, planning and problem solving skills
• Solid time management skills
• Candidate should be a resident of Botswana
• Candidate should have a valid driver’s license
• PRDP an added advantage