TECHNICAL ACCOUNT MANAGER-SALES – BOFINET

BOFINET IS HIRING

TECHNICAL ACCOUNT MANAGER-SALES (3 Year Contract)

Main Purpose of the Job:

Reporting to Sales Manager, the incumbent is set to grow revenue in line with set targets through proposal response including solution design and written response to technical requirement, converting customer requirement into opportunities through crafting customized solutions. Overseeing solution implementation, presentation of complex solutions to customers.

Key Responsibilities:

• Experiential knowledge and understanding of the Telecommunications Industry products and services,
• Maintain relationships through strategic alignment of company products/service profile with that of the client strategies and goals;
• To understand the nature and interdependency of the organizational strategy, business model, revenue and profit drivers and how value is created;
• Call on prospective clients, analyse their needs, present product features and benefits as well as provide solutions (multiple products);
• Apply technical skills to deal with new problems, provide technical analysis and data to guide decision-making and share expertise;
• Fundamental in bringing about internal organizational and process changes to improve service levels;
• Develop monthly sales call program taking into account local market dynamics and competitors, report on client contact as well as deviations from target in a system
• Ability to analyse and monitor sales trends and volumes and propose changes to processes, systems, training ,procedures and ensures compliance to standards;
• Assist the Sales team in identifying new opportunities and creating sales leads.
• Will be responsible for assessing Customers’ requirements, propose solutions and assist the Sales teams with pre-sales activities
• Provide pre-sales technical assistance and product education to Customers and channel Partners.
• Make technical presentations and demonstrations, showing how a solution fits Customer needs and making compelling arguments.
• Specify and manage the end-to-end delivery of customized projects and services
• Undertaking and apply Project Management standards to help ensure customers’ solutions are successfully delivered

Competencies:
• Customer Focus
• Networking and Partnering
• Communication skills
• Negotiations/persuasion skills
• Problem solving and analytical skills
• Strategic Planning and Execution
• Managing Complexity
• Attention to detail
• Result oriented
• Customer Focus
• Integrity
• Leading Teams & Team player

Academic Qualification and Experience

The candidate should have attained the following:
• Bachelor’s degree in Business/Telecommunications Engineering or related field required.
• Minimum of five (5) years post qualification experience in a technical sales environment.
• Very good understanding of Metro Ethernet, MEF, IP Networks, High capacity Transport core networks.(SDH,DWDM, OTN)