Operational Management

• Supervises others to deliver prescribed operational outcomes while working within established systems.
• Oversees the activities of operations and provides technical assistance for the operation and control of Distribution System in order to ensure the safe and effective control of the system
• Prepares load-shedding schedules for approval to prioritise the distribution of supply in case of major system losses to maintain system stability
• Monitors and analyses network loading, configuration and performance, then recommends changes and/or additions to achieve network optimization within area of responsibility
• Arranges and coordinates all planned system outages to minimise disruptions of supply to customers
• Updates the Operations Database of in service equipment performance and historical data to ensure availability of data and suitability of equipment
• Prepares periodic and adhoc reports to appraise relevant management on issues relating to maintenance

Operating Machine & Equipment

• Operates complex systems, adjusts processes to optimize quality/productivity, carries out new product trials and generates solutions to complex inefficiencies.
• Coordinates and monitors the activities of the faults section and ensure restoration of supply within set performance targets
• Supervises major network emergency repairs to ensure quick restoration of supplies
• Ensures that information on network addition/changes including technical drawings and manuals are updated

Internal Communication

• Develops and/or delivers a plan for significant aspects of internal communication with guidance from Area Engineer

Data Collection & Analysis

• Conducts research using primary data sources and selects relevant information to enable analysis of key themes and trends.

Compliance

• Highlights shortcomings and suggests improvements in current compliance processes, systems and procedures within assigned unit and/or discipline.

Client & Customer Management (External)

• Manages relationships with clients to ensure their needs are met while supporting senior colleagues in managing more important client and customer relationships
• Receives, assesses and makes recommendation on third party claims arising out of operations of the system

Budgeting & Costing

• Tracks budgets and brings variances to the attention of senior colleagues while working within established budgeting systems.

Contract Management

• Delivers required outcomes by managing relationships with contract service providers and working within established contract management plan

Improvement & Innovation

• Identifies shortcomings in existing processes, systems and procedures.
• Uses established change management programs to deliver prescribed outcomes and/or provide support services

Policy Development & Implementation

• Provides input into the development of procedures for an area within the organization, then monitors the implementation of those procedures.

Project Management

• Delivers own small-scale or medium-scale projects by working within an established program management plan

People Management

• Manages the motivation and discipline of staff in area of responsibility in line with laid down procedures to realize the Corporation’s objectives
• Manages the performance of the team by working within a performance management system
• Proposes and implements staff development plans for the area of responsibility to ensure competent, efficient and motivated staff

Safety, Health and Environment

• Ensures that all safety and loss control standards (Safety Health and Environmental) contained in the Corporation’s standards are adhered to.