RETAIL STORE MANAGER

Overall Job Function: Responsible for managing day to day running of the store as per company guidelines and policies with a mandate to maximize sales.

JOB DESCRIPTION

• Develop business strategies to raise our customer’s pool, expand store traffic and optimize profitability.
• Meet sales goals by training, motivating, mentoring and providing feedback to sale staff.
• Ensure high levels of customer satisfaction through excellent service.
• Complete store administration and ensure compliance with policies and procedures. Maintain outstanding store condition and visual merchandising standards.
• Report on buying trends, customer needs, profits etc.
• Propose innovative Ideas to Increase market share.
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with issues that arise from staff or customers (complaints, grievances etc).
• Be a shining example of good behaviour and high-performance Additional store manager duties as needed.

QUALIFICATIONS AND TECHNICAL SKILLS

• Proven successful 2 years’ experience as a Building material hardware Manager
• Powerful leading skills and business orientation
• Customer management skills
• Good communication and Interpersonal skills