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Senior Knowledge and Information Officer – Information Lifecycle Operations – Botswana Power Corporation

Full Time Gaborone Administration - Information Technology

Job Expired
7/26/2019

Gaborone

 

Job Purpose
JobOverview

​To coordinate and supervise the overall implementation of BPC Knowledge Management and Records & Information Programs, including policies, procedures and retention schedules, as to comply with evolving cybersecurity, privacy, data retention laws, regulations to ensure information assets are managed and reduction or mitigation of risk, facilitating evidence-based decision making.

Key Performance Areas

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  • Knowledge Management
  • Document Management
  • Data Management
  • Project Management
  • Data Collection & Analysis
  • Client & Customer Management
  • Policy Development & Implementation
  • Improvement / Innovation
  • Compliance​
  • People Management
  • Safety, Health and Environment ​
Principal Accountabilities/Responsibilities
JobRole
Knowledge Management
  • Delivers prescribed outcomes for area of responsibility by working within established knowledge management systems which includes but not limited to Digitization, Archives Administration, Records Management, Document Management and Library & Resource Centre Management.
  • Identifies and prioritize types of knowledge to develop and capture.
  • Implements and maintains processes to ensure knowledge management efforts are shaping BPC Strategy and information decision making.
  • Provides support to staff to establish and nurture communities of practice or learning communities.
  • Creates collaborative tools to facilitate sharing of ideas among staff and stakeholders.
Document Management
  • Delivers a local document management system to support an office or department.
  • Leads and establishes requirements to develop organisational document management systems in consultation with r Knowledge Management Coordinator in collaboration with IT.
  •  Manages the provision of postal, courier/messengerial services
Data Management
  • Supports and enables others to use and benefit from existing data management systems.
  • Delivers prescribed outcomes by working as directed within established data management systems and procedures.
  • Manage the BPC archive and records repository, containing current and historic records.
  • Collect data on Botswana Power Corporation (BPC) insights and experiences and establish a knowledge repository.
Project Management
  • Delivers required outcomes by working within an established project management plan.
Data Collection & Analysis
  • Produces accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats.
  • Analyses key themes using data from a wide range of sources to execute an appropriate cause of action.
Client & Customer Management
  • Carries out prescribed client management activities and provides support to others by following existing procedures.
  • Manages internal and external customer relationships by using client systems and protocols.
  • Maintains effective working relationships with internal BPC’s business unit managers, customers and external suppliers.
Policy Development & Implementation
  • Delivers prescribed outcomes by working within established procedures.
  • Develops procedures for area of expertise with guidance from management, then monitors implementation of those procedures within the organization.
  • To provide input in the development of digitization strategy and to ensure its implementation and management of institutional memory.
Improvement / Innovation
  • Identifies shortcomings in existing processes, systems and procedures, then uses established change management programs to deliver prescribed outcomes and/or provide support services.
  • Implements new business practices for own discipline, while managing the development and/or delivery of a significant element of the organisation’s change management program.
  • Initiates mechanisms to promote innovation in the company and establish these mechanisms to identify and trigger implementation of innovative ideas.
  •  To monitor and evaluate the impact of Knowledge Management services.

 

Compliance
  • Identifies shortcomings in current compliance processes, systems and procedures; develops ad hoc solutions to immediate problems within assigned unit and/or discipline.
  •  Implement initiatives for Quality Assurance and Information Governance Management.

 

People Management
  • Carries out on-the-job training in order to increase the flexibility, efficiency and capability of the team.
  • Manages the motivation and discipline of staff in the area of responsibility in line with laid down procedures to realize the Corporation’s objectives
  • Manages the performance of the team by working within a performance management system
  • Proposes and implements staff development plans for the area of responsibility to ensure competent, efficient and motivated staff

 

Safety, Health and Environment
  • Delivers own prescribed outcomes and/or provides support services by using the organisations safety, health and environment systems and protocols.
Qualifications
JobQualification

​Degree in Archives & Records Management, Information Systems, Information Sciences, Knowledge Management or equivalent.

Experience
JobExperience
  • ​At least two (2) years hands-on experience at supervisory level managing organisational knowledge and records management systems.
  • The candidate should have an understanding of Records and Information Management procedures.​
Competencies
JobCompetencies

Technical

  • Reporting
  • Knowledge Management
  • Compliance
  • Data Management
  • Data Collection and analysis
  • Policy and procedures
  • Risk Management
  • Planning and Organizing
  • Computer skills
  • Policy and Regulation

Behavioral/leadership

  • Team Leadership
  • Initiative
  • Adaptability
  • Attention to Detail
  • Information Seeking
  • Approach to Thinking
  • Drive for Results
  • Customer Focus
Job Challenges
JobChallenges
  • ​Keeping abreast with the latest knowledge management systems
  • Managing and/or meeting different customer needs
  • Lack of documentation by clients (both internal and external)
  • Promoting a culture of knowledge sharing

CLICK LINK BELOW TO APPLY

https://insurance.jobsbotswana.info/sCYFG

 

  • This job has expired!
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