Operations Manager – GDSA

• Manage budgeting, reporting, and financial compliance of grants and donor agreements
• Manage annual and ad-hoc budgeting and financial modelling
• Support fundraising proposal efforts
• Ensure the effective and efficient stewardship of CI’s assets and financial resources
• Manage program audits and ensure those audit findings are recommendations and are addressed and implemented
• Manage the operations budget
• Manage other issues that arise, including risk management

• Work closely with Global HR for guidance on people management issues including performance management, merit review, recruiting, staffing and compliance with CI policy and labour laws
• Provide guidance to supervisors on personnel issues
• Support and advise management in staffing and strategic planning efforts
• Manage capacity-building efforts and partner with management and HQ to ensure staff are engaged and able to deliver results
• Identify and Implement training needs

• Report on program performance and metric achievement
• Manage efforts to improve program efficiencies, effectiveness and alignment
• Recommend changes in Business processes and structure as needed and oversee internal control processes
• Set and manage standards related to operational and financial management
• Ensure operation roles, responsibilities and workflows are clear and enhance internal client service
• Support program and system roll outs
• Ensure proper use and application of CI systems and processes
• Liaise with IT to ensure staff can access and use CI’s technology assets
• Assist in the identifying and addressing issues of high risk
• Perform related duties as assigned

• Assist management in responding to internal/external audit questions and requests for information
• Perform other related duties as assigned

• This position directly supervises program operations staff .Serves as a subject matter expert on program operations
• Manages the program and operational budget
• Accountable for managing public or private funds important to achieving CI objectives

REQUIREMENTS

• Bachelor’s degree in Finance, Business Administration, or related field
• 4-6 years related work experience (e.g. administration, accounting, finance, human resources and grants management)
• Strong Analytical skills
• Strong communication and presentation skills including the ability to effectively convey complex details or technical information
• Highly familiar with etiquette, protocol and employing cultural awareness and sensitivity
• Proven team player
• Highly organized and ability to manage multiple priorities simultaneously in a dynamic environment
• Professional qualification in finance or accounting will be an added advantage