TECHNICAL SKILLS
DESCRIPTION
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Vendor Management
Works without supervision and provides technical guidance when required on managing vendors so that they deliver the best possible results given available resources.
Procurement Quality Management
Provides technical guidance when required on the design, implementation and management of quality control systems for procurement processes.
Procurement Business Case Development
Provides technical guidance when required on developing business cases for the procurement of particular products and services.
Procurement Process Management
Provides technical guidance when required on managing the entire procurement process from start to finish.
Procurement Quality Management
Provides technical guidance when required on the design, implementation and management of quality control systems for procurement processes.
Contract Management
Provides technical guidance when required on monitoring and managing the provision of contracted services.
Business Requirements Analysis
Works and provides technical guidance when required on analysing the business requirements that IT solutions must meet.
Commercial Acumen
Applies understanding of the business environment and objectives to develop solutions without supervision, while also providing technical assistance when necessary.
Compliance
Uses comprehensive knowledge and skills to act independently while guiding and training others on achieving full compliance with applicable rules and regulations in management and/or operations.
Risk Management
Identifies, assesses, prioritizes and manages risks in a production process without supervision and provides technical guidance when required.
Customer Service Delivery
Works independently using comprehensive knowledge and skills while guiding and training others on meeting high customer service standards.
Negotiation
Uses comprehensive knowledge and skills to negotiate independently while providing guidance and training to others on how to help the organization by obtaining consensus between two or more internal or external parties who may have different interests.
Strategic Sourcing
Develop and Implement efficient sourcing and category management strategies
Action Planning
Applies expertise to act as the organizational authority on developing appropriate plans or performing necessary actions based on recommendations and requirements.
Planning and Organizing
Uses expertise to act as organizational authority on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.
BEHAVIOURAL SKILLS
DESCRIPTION
Business Perspective
Has an understanding of the business context in which they are operating that informs planning and decision making. Specifically, understands and acts on market trends; for example, is aware of emerging competitors or context risks and takes action.
Focusing others on the customer
Focuses the organization on discovering and meeting the customer’s needs. Specifically, anticipates; for example, encouraging customer focused innovation of new products and services
Collaborative Influence
Win the hearts and minds of others across boundary collaborations and to do the right thing, regardless of formal authority. Specifically, creates cross-boundary collaboration; for example, securing organizational support to enable collaborative working between teams/functions.
Attention to Detail
Manages, tracks and attends to multiple pieces of information, bringing order and clarity. Specifically, monitors others’ work; for example, checking to ensure that procedures are followed.
Approach to Thinking
Thinks through situations of varying degrees of complexity and ambiguity, in order to understand them clearly. Specifically, cuts through complexity; for example, explaining complex situations or data in a way that is easy for others to understand.
Adaptability
Responds to differences and changes in the internal or external context, taking a flexible approach to reach business outcomes. Specifically, tries new ways to do things; for example, coming up with alternative methods or ways of working.
Self-Control
Maintains control of their emotions even under difficult situations in order to continue to perform effectively. Specifically, demonstrates resilience; for example, dealing well with ongoing business stress.
Conceptual Thinking
Thinks through issues by seeing the pattern or big picture, brings facts and ideas together, and develops innovative or creative insights. Specifically, applies models or theories; for example, using a theory to help understand a situation.
Strategic Thinking
Focuses on the long-term business strategy and aligns their thinking and planning accordingly. Specifically, clarifies and refines the strategy; for example, translating the overall strategy into actionable local changes or innovations.
Drive for Results
Focuses on assessing, measuring and improving performance. Shows drive and determination to meet short- and long-term goals. Specifically, strives to meet challenging goals; for example, setting ambitious, but realistic goals for performance improvement (for self and/or own team).
Information Seeking
A desire to know more and seek information to inform decisions. Specifically, researches; for example, conducting debriefs following completed projects to understand what worked well and what did not.
Keeping abreast with the latest knowledge management systems and technologies
Managing and/or meeting different customer needs
Establish a commercial culture in the organisation;
Ensure seamless coordination and co-operation within all departments in the organisation
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