Linen Room / Laundry Supervisor – Masa Square Hotel

As a Linen/ Laundry Supervisor you are responsible to oversee the team of Linen and uniform attendants towards achieving the operational objectives while ensuring that the hotels operational standards are met. Additionally responsible for managing overall daily operations of the Linen and laundry rooms. Also ensure quality controls are in place and manage customer service inquiries.

Duties and Responsibilities

Ensure linen and laundry supplies are ordered and controlled in line with Business and Events.

• Ensure a clean and tidy linen room at all times and report to the management if any items have been damaged linen as wen as uniforms
• Receive records and oversee sorting of clean uniform from laundry and arrange them properly on the shelves and racks.
• Ensure team members adhere to all Health and Safety Regulations.
• Schedules preventative maintenance of laundry equipment & co-ordinate with the engineering department for any maintenance.
• Recommends equipment, linen and chemical purchasing needs to Department Head in budget preparation.
• Responsible for proper running of equipment and proper amounts of chemicals.
• Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials.
• Certificate or Diploma in hospitality management or any related Hotel Management qualification.
• Computer literacy in using MS Office along with experience in using inventory management software and Hotel Management systems like Opera / Fidelio etc.
• 2 years of experience in Laundry operations in 3-4 Star or full service hotels or other large scale laundry service operations.