Front Office Manager – Regent Select Hotel

As a Front Office Manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach.

Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.

Qualifications
• Diploma/Degree in hospitality

Requirements
• 2 years minimum Front Office manager or Reception Manager Experience
• Proficient in English (oral and written) and Setswana
• Solid knowledge of MS Office, particularly Excel and Word
• Solid knowledge Opera booking system
• Thorough basic bookkeeping procedures
• Excellent communication and people skills
• Hands on experience with office machines (e.g. fax machines and printers)
• Good organizational and multitasking abilities
• Problem-solving skills