BRANCH MANAGER – ABSA

Do you have Africanacity?

Africanacity is the distinctly African ability to always find a way to get things done. We at Absa Bank Botswana are looking for a dynamic and self-driven individual who embodies the same spirit.

Branch Manager

Overall job purpose

The Branch Manager is a key leadership role in the Retail organisation. He/she is responsible for delivering an outstanding Absa experience to every customer and leading the branch to meet its goals. This role is a significant people leadership position with a strong focus on sales management, customer service excellence and running a well-controlled operation with engaged and enabled staff.

Main accountabilities

• Responsible for maintaining a healthy balance sheet in the branch i.e. ensuring the assets on the books of the branch are performing to expected standards, that low quality assets are kept to a minimum and that the earnings contribution of the branch is within acceptable levels Accountable for leading the branch team to achieve performance goals across areas of sales, customer service, control and people
• Delivery of branch performance in the following key areas: customer satisfaction performance, sales growth, income contribution and total balance sheet (assets and liabilities), costs performance and risk and rigour performance
• Actively monitor and manage sales performance on a daily, weekly and monthly basis using appropriate M1 and sales figures
• Managing day to day branch operations and performance to achieve the best possible outcomes for customers and the business in line with regulation, Absa policy and best
• Provide clear direction to branch staff on the Absa Retail busmess objectives, translating and prioritising into business performance measures at branch level

• Lead a motivated branch team through strong leadership behavior – leading by example and acting as an inspiration and guide for others
• Deliver powerful communications with branch colleagues to ensure they understand the vision and goals of the company and the branch, and to create a high performance culture within the branch through ongoing coaching for direct reports.

Education and experience required

• Degree in Business Management or any other related qualification

10 years’ experience seven of which in a managerial post.

To view the full job profiles and to apply follow the link; www.absa.africa/absaafrica/careers/

Steps to follow;

1. The screen will display Absa Africa Group page click on View Opportunities.
2. Select Botswana as a Location
3. All positions advertised in Botswana will appear, pick on the roles you want to apply for and submit application.

Please note that we do not accept hard copies of applications and only short listed candidates will be responded to.

Closing date: Thursday, 19 March 2020