TEAM LEADER – RECOVERIES – BECI

Applications are hereby invited for candidates to apply for the below:

TEAM LEADER – RECOVERIES

Main Purpose of the Job:

1. Manage the third party relationships i.e Deputy Sheriff and lawyers.
2. Monitor progress on legal recovery and mitigation matters.
3. Prepare monthly reports for management.
4. Supervise all activities of Recoveries Officers and ensure that targets ore achieved.
5. Give progress reports to clients and process the allocation of amounts due to them

Responsibilities

1. To ensure set collection target is achieved.
2. To ensure timely data input into collections system and data integrity.
3. To resolve queries and escalated negotiations or payment arrangements/ settlement discounts.
4. To supervise and coordinate activities of direct reports.
5. To review delinquent account records to determine appropriate action.
6. To attend collection meetings with Policy holders and Attorneys.
7. To authorize or refer accounts to the manager for repossession and legal actions against debtors.
8. To supervise and coordinate all activities of Recoveries Officers.
9. To manage attorneys to ensure effective collection and remittance of collected funds to BECI.

• To ensure remittance of payments to clients fortnightly every month.

11. To prepare monthly reports to Management.

Key Performance Areas

1. Achievement of the collection target.
2. Supervise Recoveries Officers.
3. Liaise with stakeholders.
4. Data management.
5. Timely submission of reports.

Qualifications

Education: Credit and Collections Diploma or related field

Experience: 5 years’ experience in Recoveries, Rehabilitations and Debt Collections.

Accounting knowledge and experience in payments and invoicing is an added advantage.

Competencies:

• Good communication Skills.
• Strong negotiation skills.
• Problem Solving Skills.
• Knowledge of debt regulations and legislation.
• Competent in internal and external computer systems and numeracy skills.
• Supervisory skills.