Service Technician

Job Title: Service Technician

Department: Services – Botswana

Reporting To: General Manager

JOB REQUIREMENTS

Minimum Qualifications:

• Qualified Fitter & Turner / Millwright
• Valid driver’s licence
• Forklift operator’s licence

Minimum Experience:

• 3 years’ experience in Minerals Processing Plants
• Knowledge of relevant safety legislation

Key Tasks:

• Installation of pumps and other Weir Minerals products
• Start-up commissioning of all Weir Minerals products
• Assist with assembly of pumps
• Fault finding, troubleshooting and rectification of equipment issues on site
• Carry out and assist in planned maintenance of Client’s equipment
• Protect spares business against piracy and Competitors in giving feedback of site information through site reports.
• Perform repair services of Weir equipment on Customer’s Site/s or Workshop
• Maintain a high-level service repair work on service contracts
• Keep contract packs up to date
• Provide onsite customer pump operation and maintenance training when required
• Assist with the upkeep of the Health and Safety regulations on all Sites
• Accumulate consumption of spares and pump performance history
• Perform standby duties
• Offer new products, value-adding solutions to contracts
• Compile a field service report on the findings, ensure that it is signed by Customers and submit to Service Centre Supervisor. Follow up on recommendations from reporVs
• Maintain and assist with LEAN implementation
• Ensure complete customer satisfaction at all times & Increase Service Centre revenue
• Adhere to all HSE and housekeeping requirements at the Branch and on Site
• Adhere to Duty of Care Policy at all times

Minimum Skills/Abilities:

• Good Communication on all level
• Strong technical understanding
• Computer literate – MS Office Suite
• Identify and solve problems in a timely manner
• Customer-focused
• Safety-conscious