SHOWROOM MANAGER

SHOWROOM MANAGER

Italtile Retail has a position available for a Showroom manager to support our newly developed Gaborone, Botswana showroom.

This position is open to anyone with a proven management & leadership track record in the ceramic retail sector, including commitment to excellent customer service.

JOB DESCRIPTION & KEY RESULTS AREAS

Italtile is a premium brand with a showroom environment that is high-end, and clientele requiring service par excellence and required often going the extra mile to ensure client satisfaction and brand integrity.

MINIMUM REQUIREMENTS

• SAP and Microsoft Office
• 5 to 10 years recorded sales performance
• A minimum of five years’ experience in the ceramics industry
• Extensive overheads control & management skills
• Ability to maximise personal & team efficiencies
• Operational planning to increase the business unit profitability
• Managing individual performance, including discipline
• Stock control (incl. Merchandising; stock holding; stock days & managing dead/ toxic stock)
• Achieving & maintaining profit margins
• 10+ years product knowledge within the development / construction / design industry
• Procurement of new clients esp.

Professionals (Architects & Int. designers)

• 5 to 10 years middle management experience
• Retail hours, (incl. weekends & public holidays)
• Excellent written and verbal communication skills
• Sound arithmetic skills
• Fully bilingual (English and Setswana)