RECEPTIONIST

As a Receptionist, you will be the first point of contact for our school. Our Receptionist’s duties include offering administrative support across the school.

To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking is an essential for this position

Receptionist responsibilities include:

Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately

• Answering screening and forwarding incoming phone calls
• Ensuring reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Providing basic and accurate information in-person and via phone/email
• Receiving, sorting and distributing daily mail/deliveries
• Maintaining office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Ordering front office supplies and keep inventory of stock
• Updating calendars and schedule meetings
• Keeping updated records of office expenses and costs
• Performing other clerical receptionist duties such as filing and photocopying, transcribing

Requirements

• 2 years proven work experience as a Receptionist, Front Office Representative or similar role.

Must have:

• College Diploma or Bachelor’s degree preferred
• Minimum of two (2) years of office and clerical experience, preferably in an academic or school environment
• Solid written and verbal Business communication skills preferred
• Proficient in Microsoft Office Suite and Outlook
• Skilled in managing multiple tasks and responsibilities
• Excellent organisational and problem solving skills
• Effective contributor in a diverse environment
• Ability to follow directions and complete tasks accurately as well as accept supervisory input and constructive criticism
• Hands-on experience with office equipment (e.g. photocopying machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Resourceful and proactive when issues arise