Job Expired
Teller Coordinator D – IRC206172 at Riverwalk Plaza, Gaborone, South East District, Botswana in FNB Botswana Riverwalk Branch
Ends 23 Sep 2021
WE ARE STILL MAKING CVs FOR P120. COVER LETTERS FOR P60
Pay with FNB EWallet to 76981238 or Orange Money on number 76981238
Whatsapp us on +26776981238
JOIN US ON OUR WHATSAPP CHANNEL HERE
purpose
The incumbent will be responsible for overall management of cash and the supervision of Tellers. This involves Monitoring tellers’ productivity, service standards, quality and work accuracy as well as risk management within tellers department.
experience and qualifications
- Diploma in Accounting & Business Studies (DABS), Botswana Institute of Bankers Diploma will be an added advantage.
responsibilities
- Lead, manage and develop direct reports by providing guidance and coaching against all key result areas set.
- Carry out monthly Performance Management conversations with direct reports.
- Ensure customer related enquiries and complaints are handled more efficiently and effectively to avoid escalation.
- Ensure Tellers are sufficient for ‘peak/valley’ periods and plan staffing in advance.
- Approve, validate, verify and authorize teller transactions.
- Ensure that the teller area presents a tidy, professional image to customers.
- Control cost related to cash holdings / limits.
- Pro-active management of errors and teller differences (Manage loses due to teller differences against set target).
CLICK HERE TO APPLY ONLINE
- This job has expired!
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