CLUSTER GENERAL MANAGER – HILTON WORLDWIDE HOTELS

 

PROFILE

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.

Hilton Worldwide Hotels invites applications from suitably qualified & experienced candidates for the position of Cluster General Manager (Multiple Hilton Worldwide Brands)

MAIN PURPOSE OF THE JOB

Reporting to the Vice President, Africa & Indian Ocean Region, directly responsible for:

• Managing the day to day running of hotel operations with an oversight role of area hotels under their responsibility in keeping with all corporate & brand standards
• Managing development & pre-opening process with Brand development team
• To develop and execute the strategic management of the hotels in-line with Company goals
• In Charge of all shared service functions in Botswana in close coordination with the Regional team
• Maximizing performance & profitability and to deliver an excellent Guest and Team Member experience

JOB REQUIREMENTS

• Manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded
• Lead in all key property issues including capital projects, customer service, and refurbishment
• Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the all properties under their responsibility
• Ability to analyse market trends & help develop effective market strategies to drive market share
• Provide effective leadership to hotel while leading in all aspects of business planning
• Comply with and exceed Hilton Brand Service Standards
• Ensure costs are controlled and revenue opportunities are effectively sourced and delivered
• Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton
• Ensure representation of the Hilton worldwide Brand in community sustainability initiatives QUALIFICATIONS & EXPERIENCE
• Experience as General Manager or Director of Operations within a similar quality hotel
• Degree in Hotel Management or equivalent
• Possess strong commercial acumen, with experience in increasing profitability
• Experience managing budgets, revenue proposals, and forecasting results in a similar sized property
• Excellent leadership skills & Exceptional communication skills
• In-depth knowledge of the hotel/leisure/service sector

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• General Management experience in an international Brand
• Experience in any of the Hilton Worldwide Hotel brands
• Pre-opening or brand conversion of a hotel

All applications to be routed through our online page https://jobs.hilton.com

March 11^th, 2023