OPERATIONS MANAGER – Lion Park Resort

The Lion Park Resort is looking for an experienced operations manager who is passionate about the customer service industry.

Job Purpose

Reporting to the General Manager, the incumbent will be responsible for all the day-to-day operational aspects of the Lion Park Resort.

Education

BGCSE or equivalent qualification
Technical qualification at diploma level (essential)
Traceable references
Experience
Minimum six years of operations experience in the amusement park industry
Minimum three years at the managerial level at an
amusement park

Skills and Knowledge

Business policies, procedures and processes
Programmable logic controllers, Variable speed drives
Standards relating to amusement park installations
Knowledge of industry practices
Safety orientated
Cost management

Key Performance Areas

Customer service
Technical support
Quality control
Asset management
Staff resource management
Staff training and development