FRONT DESK STAFF – BR Properties (Pty) Ltd

Purpose of Role
We are looking for an Energetic front desk staff responsible for membership, sale enquiries and carry out administrative duties. As the first point of contact for the gym. Front Desk Staff must be knowledgeable as the go-to person for member issues, customer service oriented, and an overall pleasant person that members look forward to seeing when they return to the gym.

Principal Areas of Responsibility includes but are not limited to:
• Build a good rapport and relationship with all the gym members.
• Manage the door access control (entry and exit) system effectively and ensuring all club members tag in out.
• Capturing of new members’ biometric data into the system, maintain and update the membership database system regularly.
• Scheduling inductions, actively promote and sell various gym memberships available.
• Assist in the smooth day to day running of the gym and fitness facilities.
• Enforce gym health and safety regulations, to include swimming pool checks.
• Address customer complaints, questions promptly and professionally
• Assist in month end reporting.
• Perform filing, general administrative tasks and undertake any other duties as instructed by the gym administrator

Requirements
• Basic admin and computer skills.
• A high level of personal presentation and communication skills.
• Minimum Qualification : Diploma in Administration or equivalent
• Good grasp of social media for promoting and advertising the gym activities
• Ability to prioritise effectively and enjoy multi-tasking
• Friendly, cheerful, passionate, positive and self-driven.
• Ability to work with discretion and confidence, respecting members privacy
• At least two (2) years’ proven experience in an administrative role
• Drivers license required and able to drive a manual car
• An advantage will be awarded to Mahalapye residents