DEPUTY DIRECTOR – DEPARTMENT OF SHARED DIGITAL SERVICES -Ministry Of Communication & Innovation

VACANCY 

Applications are invited from talented, decisive and self-driven qualified citizens of Botswana to fill the above vacancy tenable at the Ministry of Communications and Innovation – Department of Shared Digital Services on 24-36 months on contract basis.

MAIN PURPOSE OF THE JOB:

To coordinate the development and implementation of strategies for Shared Digital Services of the Government of Botswana policies, legislation and standards.

KEY PERFORMANCE AREAS:

• Monitors development of core infrastructure and services, and implementation of policies, legislation, standards and strategies for shared digital services.

• Provides guidance in the implementation of National Digitalization policy, legislation and strategy.

• Monitors compliance to policies, legislation, standards and strategies for shared digital services management function.

• Represents digital policy implementation for various stakeholders.

• Identifies gaps and recommends interventions to shared digital services.

• Identifies legislative and regulatory frameworks and reviews shared digital services management function.

• Engages with stakeholders, collaborations and partnerships on shared digital services policies, legislation and strategies.

• Monitors and evaluates frameworks for the shared digital services management function.

• Monitors provision of digital services across the Government to facilitate national digital transformation.

• Provides guidance in the design and development of National Enterprise Architecture to guide business digitalization across the economy.

• Establishes and reviews Service Level Agreements (SLAs) with service providers.

• Monitors development and maintenance of Operations Level Agreements (OLAs) with customers.

• Develops systems that manages and analyses customer interactions and data throughout the customer service cycle.

• Monitors development and integration of technologies to provide adequate hosting solutions for all Government system.

• Monitors the development and maintenance of technologies to provide networking and cyber security for digital services.

• Monitors the development of technologies to store, process and disseminate data across all Government departments.

• Monitors compliance and adherence to government regulations and standards.

• Monitors risks and ensures that risks are addressed to address audit queries.

• Develops and implements business continuity plans and manages risks in accordance with the performance management system.

• Provides professional guidance, coaching and mentoring to staff.

• Manages conduct of staff performance and enforces implementation of Public Service disciplinary code, including addressing employee misconduct in line with labour legislation, laid down disciplinary policy and procedures.

QUALIFICATIONS:

A Bachelor’s degree or above in Information Communication Technology or Computer Engineering or a related field.

EXPERIENCE:

A minimum of Fourteen (14) years’ relevant work experience in ICT or related field of which two (2) years should have served as Chief Systems Analyst – D1 salary scale or equivalent.

BENEFITS:

• Optional contributory Medical Aid Scheme (Government pays 50% and employee pays 50%).

• Gratuity paid at 30% of aggregate salary upon expiry of contract.

KEY COMPETENCIES:

• Analytical and Strategic Thinking

• Deciding and Initiating Change

• Teamwork and Partnering

• Communicating Effectively

• Planning and Execution

• Supervision and Accountability

• Innovating and Driving Change

• Delivering quality service

APPLICATION:

Applicants should quote the reference number of the advert and give the following information:

• Full names, postal address, date and place of birth.

• Full summary of career with duties (Curriculum Vitae-CV) with full dates.

• Certified copies of relevant certificates and National Identity Card.

• At least two (2) copies of recent work related references (with full contact details) confirming the relevant experience.

• Present post, salary grade and date of appointment thereto.

• Performance reviews (PPAs) for financial year 2022/2023 and 2023/2024.

• Proof of registration with ERB for those with Engineering Qualifications.