SERVICE NATIONAL TECHNICAL MANAGER – Gaborone Electronics (PTY) Ltd.

VACANCY

About Us:

We are a leading provider of commercial laundry, catering, butchery, and bakery equipment solutions, serving diverse industries nationwide, complete with full after sales back up and spares.

Job Description:

The National Service Technical Manager will be responsible for overseeing the technical operations services performance nationwide. The ideal candidate will lead a team of technical professionals, have a strong background in managing service teams and implement best practices in technical operations., possess exceptional leadership qualities, and have a proven track record of delivering outstanding customer service in the commercial equipment industry.

Qualities:

* 16+ years of progressive experience in technical operations management, with at least 5 in a leadership role overseeing a national or large-scale technical infrastructure.
* Proven experience in managing diverse technical teams across multiple geographical locations.
* Solid understanding of service
* e level agreements (SLAs) and operational performance metrics.
* Possess a deep understanding of vapor-compression refrigeration cycles, including optimizing component selection (compressors, evaporators, condensers, expansion devices) for energy efficiency and capacity.