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The mandate of the Botswana Open University (BOU) is to make education accessible to all Batswana, especially out-of-school youth and adults, using open and distance learning (ODL) methods. This means providing flexible learning environments that cater for diverse needs and preferences, allowing individuals to study at their own pace and convenience. The university’s mission is to offer quality education, research, and community engagement through ODL solutions.
Main Purpose of the Job
Manage, plan, design, set up, configure and coordinate the installation and upgrading of network infrastructure of the university to support operational efficiency and integration and ensure quality service delivery.
Key Performance Areas
- Plan, design, set up, configure and coordinate the installation and upgrading of computer infrastructure of the university to support operational efficiency and integration and ensure quality service delivery.
- Provide escalated support to end users for network technical issues and problems to support quality service delivery and ensure operational efficiency and effectiveness.
- Work with other IT Services staff to ensure the network environment is consistent with the university’s needs and is compatible with existing applications and systems.
- Manage the information technology network infrastructure, hardware, software and associated systems to provide reliable and secure network services.
- Monitor, troubleshoot and resolve hardware, software and network related problems to ensure the system works continually to support university operations.
Qualifications, Experience
- Degree in Computer Science or related qualification from a recognised institution.
- Relevant professional certification (CCNA or Equivalent).
- At least 5 years’ experience working in IT network system.
Competencies
- Thorough knowledge of networking environment
- Analytical ability
- Good communication and interpersonal skills
- Project management skills
- Ability to work independently
- Ability to lead a team setup
- Familiarity with educational systems
- BOU offers a competitive salary package for qualified and competent candidates.
More Information
-
JOB APPLICATION DETAILS
APPLICATION DETAILS
Applicants meeting the above-stated requirements should e-mail their applications together with a detailed and updated curriculum vitae, certified copies of certificates, Omang and two recent references to the address indicated below. Applications should be addressed to: Director, Human Resources Botswana Open University Private Bag BO 187 Gaborone Tel: 3646000/24/29/49/133 Closing Date: 8th August 2025 Inspire Tomorrow, Today
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