IT NETWORK & VOICE ENGINEER – Nashua Botswana

VACANCY 

Nashua Botswana, an Information Communication Technology (ICT) company focused on delivering ICT, VOIP, and office automation solutions to a broad spectrum of clientele (private and government), invites applications from suitably qualified candidates for the position of IT Network & Voice Engineer, tenable in Gaborone, Botswana:

IT Network & Voice Engineer

Are you a dynamic and results-driven IT professional ready to thrive in a fast-paced and innovative environment? Nashua Botswana is looking for a highly skilled IT Network & Voice Engineer to coordinate, plan, and lead key ICT infrastructure activities supporting operations and strategic growth. This position reports to the Director – Sales &
Operations (Devaki).

Key Responsibilities

• Supervise the IT team and manage day-to-day IT operations
• Oversee Service Level Agreements (SLAs) and manage related IT projects
• Deploy and implement IT and voice infrastructure solutions
• Provide IT and technical support to Nashua and its affiliated companies
• Support sales teams with technical input and solution scoping
• Ensure adherence to professional office and operational standards

Qualifications & Experience

• Education: Degree in IT Engineering or Computer Science
• Certifications (Required/Preferred):
o CompTIA Network+
o Microsoft certifications
o Firewall certifications (Fortigate, Cisco, or Checkpoint)
o Voice systems: Certification in any major PABX system
• Experience: Minimum 5 years in IT networking and voice support

Skills & Attributes

• Sound knowledge of IT networking and voice systems
• Strong problem-solving and analytical thinking
• Hands-on experience in hardware and software support
• Ability to work both independently and within a team
• Strong interpersonal skills and an assertive personality
• Valid Class B Driver’s License required