Dis-Chem Pharmacies require an experienced Cashier for their Airport Junction- Gaborone Region. Support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk

Job Description:

 

• Adhere to Dis-Chem’s customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor, or store management
• Adhere to the customer turnover hourly rate
• Be aware of current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Carry out and manage Dis-Chem 5 star communication principles
• Be responsible for cash flow

• Ensure all line voids and price changes are approved and signed off by supervisor
• Exchange merchandise for customers and accept returned goods by customers, when authorised to do so
• Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
• Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
• Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
• Ensure usage of your code and password is restricted to only you; is safe; and is changed regularly
• Ensure all outgoing stock/items/scripts are scanned and paid for

• Ensure that that all money is strictly kept safely and securely inside the till
• Handle daily takings confidentially, and only discuss with management
• Be alert, recognise and report suspicious behaviour to management
• Address queries regarding store merchandise
• Adhere to Dis-Chem’s security policies and procedures

 

 

Competencies:

Essential:

 

• In-depth knowledge of operating cash registers, and maintaining cash drawers
• Knowledge of processing sales, refunds and payments
• Strong command of English (written and oral)
• Accuracy
• Attention to detail
• Presentable
• Emotional intelligence
• Social awareness
• Accountability
• Problem solving
• Analyse basic reports
• Trustworthy and honest
• Time management

 

Advantageous:

 

• Third additional language

 

 

Special conditions of employment:

 

• Willing and able to work retail hours
• Completed 0 levels
• Reliable transport and/or reside in close proximity to the store
• Botswana Citizen
• Clear credit and criminal records

 

Remuneration and benefits:

 

• Market related salary
• Medical aid
• Provident fund
• Staff account

 

 

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

 

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

PLEASE ENSURE THAT YOU COMPLETE THE QUESTIONNAIRE THAT COMES UP IN A NEW WINDOW WHEN YOU CLICK APPLY. IF YOU ARE USING A SMART DEVICE, THE QUESTIONNAIRE MAY NOT POP UP, AND YOU APPLICATION WILL NOT BE COMPLETE

Essential:

 

• Completed 0 levels
• Botswana Citizen
• A minimum of 6 months’ experience cashier/till operations experience
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service
• Additional language that is area specific
• Willing and able to work retail hours

 

Advantageous:

• Third additional language