Sidilega Private Hospital is a premium Multi-Specialty Tertiary Hospital located in Block 7, Gaborone. It is expected to be completed at the end of 2018. The Hospital aim is to attract local patients and those from the rest of the SADC region and beyond for health care services.
The Hospital is to become the leading international healthcare provider in Africa as a result we are looking for knowledgeable, highly skilled and tenacious individuals who are passionate and customer centric with superior interpersonal skills. Successful candidates will join a team of spirited individuals who are eager to make a difference in the healthcare sector in line with Botswana and internationally acclaimed healthcare standards. .
WE ARE STILL MAKING CVs FOR P100. COVER LETTERS FOR P50
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REF: BM002: HOSPITAL QUALITY MANAGER
Purpose of the Job
Reporting to the Chief Clinical Officer, the successful candidates will be responsible for the Planning, developing and designing quality policies and establishing quality procedures in line with Botswana laws, local and adopted international standards in consultation with concerned committees/ teams and departments.
Key Responsibilities
Key Responsibilities will include but will not be limited to the following:-
- Adopts and develops hospital quality policies and ensure that there are no contradictions or duplication of policies in aid to establishment of good and effective hospital quality program.
- Develops Hospital quality management programme, ensuing that agreements exists that ensure harmony between departments in pursuit of good quality clinical and non-clinical services like security, infection control and prevention, diet, cleanliness in all areas of the hospital including but not limited to general areas, wards , OPD, OT, and other hospital facilities such as bathrooms, kitchen including outsourced services.
- Monitor compliance to all regulatory requirements such as Bank/Storage license, standards and oversees quality audits / periodic assessments and ensures that action plans are developed to close any identified gaps.
- Provides quality guideline/check list for documentation review and reports and procedures
- Oversees and ensures that strict confidentiality of medical files is kept and that medical files are opened and closed as per stipulated standards.
- Guides and assist in the development of documentation policy and formats and ensures that all policies and formats and manuals are standardized across hospital and in compliance with documentation policy.
- Continuously reviews the relevant of all hospital policies and where necessary updates the documentation process and Hospital information System including reviewing the system’s documentation flows across hospital to improve efficiencies.
- Works closely with Technical Services Manager to ensure that that good maintenance records are kept including non-functional equipment’s and maintenance schedule to ensure that quality standards are not compromised.
- Works closely with external auditors to ensure that the Hospital achieves its accreditation status and maintains same
- Institutes an effective grievance redressal system for patients and ensures feedback mechanisms are functional by producing timely reports to facilitates good customer service
Minimum Job Requirements
Education
Bachelor in Healthcare Quality Management, Degree in Medicine / Nursing or equivalent Candidate should be registered with Botswana Health Professional Council.
Experience
Seven years’ experience in health quality management environment, three of which should have been at a supervisory level in a Quality Department. Documentation Management and Public Health experience are essential and preference will be given to a candidate with experience in Health Care Quality management experience such as Joint Commission International (JCI) and ISO 9001:2008
Competency Requirements
- Integrity supported by excellent work ethics
- In-depth knowledge of relevant laws and policies and healthcare standards governing healthcare in Botswana
- Knowledge of quality management system(s) preferabbli JCI
- Proven people and conflict management skills
- Relationship building skills and ability to work with others
- Ability to internalise the hospital values and quality management systems
- Ability to work with hospital system and radiology equipment
- Customer care (Patient centered and provision of quality service)
- Effective communication skills including good presentation skills
For all recruitment details please visit:
www.sidilegaprivatehospital.co.bw
Closing date for all vacancies 14th October 2018.
- This job has expired!
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