A vacancy exists in the Operations Department for a Restaurant General Manager. Reporting to the Area Coach this position will be responsible for the overall management of the restaurant in order to achieve employee P & L, customer, profit, and sales targets and maintain restaurant operational excellence in accordance with Company policies and procedures through team management. ROM’s full responsibility and accountability is the day-to-day running of the restaurant.
Key Responsibilities:
- The achievement of CHAMPS Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance,
Product and Speed of Service.
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- Manage shifts in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency and profitability.
- Allocate responsibilities to each employee on shift and monitor performance accordingly
- Ensure that all employees follow correct maintenance procedures in accordance with the established maintenance roster and advise Area Coach of any repairs or maintenance required
- Forecast and schedule labour by shift and create a deployment plan to control labour costs and still meet the needs of the business.
- Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds/resources are protected by all employees.
- Keep AC informed of any competitive activity that is likely to affect the trading results of the restaurant
- Report to the Area Coach any aspects of employee relations, customer service, health inspection issues that are likely to affect the operation of the restaurant.
- Implement restaurant training programmes for staff to enable them to maximise performance and realise their career potential.
- Support and demonstrate our How We Win Together principles acting as a role model and providing leadership as necessary.
Inherent requirements for the Job:
- Degree or relevant Management qualification
- Prior Management experience in the QSR Industry
- English Proficiency
- Numeracy Proficiency
- Computer Literate
- Financial Acumen
More Information
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JOB APPLICATION DETAILS
Please submit Application Forms, certificates and CV's to [email protected] the 4th March 2019.
- This job has expired!
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