BotswanaPost is on a journey to excellence with the aim to build a high performance and people-centred organisation that is fit-to-serve and fit-to-grow. The organisation invites suitably qualified, innovative, results-orientated and self-driven individuals to apply for the positions described below and join a team of professionals to drive service excellence:
WE ARE STILL MAKING CVs FOR P100. COVER LETTERS FOR P50
Pay with FNB EWallet to 76981238 or Orange Money on number 76981238
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KNOWLEDGE & INFORMATION MANAGEMENT SYSTEMS MANAGER(HEAD OFFICE) – BPS 33/2/2Vol.1 (18)
JOB SUMMARY
Provision of an effective Enterprise Content Management, knowledge and information management service to BotswanaPost, ensuring proper preservation and access to both structured and unstructured records, information, reliable corporate memory pool, for appropriate support to decision-making and service delivery to customers.
The position directly reports to the Chief Operations Officer
POSITION REQUIREMENTS
QUALIFICATIONS:
- Bachelor’s Degree in Records Management, Information Management, Knowledge Management or related field.
- Certification in Electronic Records Management (ERM) and/or Enterprise Content Management (ECM) will be an added advantage.
EXPERIENCE:
Five or more years of ECM and KIM experience that includes three years of direct supervision or management of an ECM and KIM function, preferably in Government, large tertiary institution or a parastatal.
Project and change management experience gained by successfully managing large ECM and KIM projects and initiatives.
Deep understanding of current ECM and KIM technology and how to use it to meet business needs, including workflow management tools and emerging trends.
KEY PERFORMANCE
AREAS:
COMPETENCIES REQUIRED:
- Creation of an effective Enterprise Content Management, Knowledge and Information Management System
- Strong leadership, communication and interpersonal skills.
- Appropriate archiving of records/information
- Strong organization, management and coordination skills
- Effective use of space for documents, records and information storage
- Good negotiation skills
- Minimization of the cost of inaccessible documents, records and information
- Assertive, proactive and decisive
- Availability of reference material
- Innovativeness
- Customer satisfaction
- Analytical skills
- Cost-effective Enterprise Content Management, Knowledge and Information management systems, offering efficient support to management decision making
- Coaching, mentoring, setting performance requirements for staff, monitoring and evaluation of performance
BENEFITS:
BotswanaPost offers attractive salaries and benefit packages that are commensurate with qualifications and experience.
More Information
-
JOB APPLICATION DETAILS
APPLICATION INSTRUCTIONS:
Only candidates who meet the above requirements need to apply by enclosing an application letter, detailed curriculum vitae, copies of certified certificates and Omang/ID to:
Chief Human Capital Officer
BotswanaPost
P.O. Box 100
Gaborone
All applications must be posted on or before 22nd March 2019.
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