SALES CENTRE REPRESENTATIVE – AFROX GABORONE

EMPLOYMENT OPPORTUNITY

 

A position for a Sales Centre Representative is available at Gaborone Branch, reporting to the Regional Sales Manager South. The purpose of the job is to attend to customers in order to achieve maximum sales and create a positive shopping experience for the customer.

 

Key areas of responsibility include:

• Achieve sales growth by meeting agreed targets.
• Receive customer calls, quote prices, take and process orders, attend to customer calls by providing information and maximizing orders and processing same.
• Receive visitors and serve customers.
• Confirm prices and stock availability and address relevant queries.
• Handle cash and account sales. Process documentation and keep records.
• Place back-orders to replenish stock levels to meet merchandising requirements.
• Monitor deliveries and payments.

 

• Generate quotes for sales representatives and customers.
• Maintain stock levels.
• Minimize unsafe conditions and unsafe acts, thereby preventing accidents and injuries
• Assist Sales Manager when required.
• Maintain sales centre to be attractive and appealing to customers at all times.
• Respond promptly to customers – identify their needs and cross-sell/up-sell to maximize sales.
• Visit and manage some allocated customers
• Provide advice on products and use.

Requirements for the job:

• BGCSE or Equivalent certificate.
• Diploma in Sales and Marketing, 3 years’ experience in a sales/retail environment and strong computer literacy are essential.
• Knowledge of inventory procedures and products, as well as gas/welding equipment will be an advantage.
• Customer service orientation with strong sales approach and people skills.
• Code B driving license of at least 2 years.