Job Expired

Closing Date
7/26/2019

Location
Gaborone

Job Purpose

JobOverview

To plan, implement and supervise the Quality Assurance & Information Governance, Enterprise Content Management, Data Management, and Digital Management in order to enhance proper preservation, security, access, storage, retrieval and accuracy of documents.

Key Performance Areas

Knowledge Management
Enterprise Content & Digital Document Management
Quality Assurance & Information Governance
Data Management
Data Collection & Analysis
Project Management
Information Security & Risk Management
Policy Development & Implementation
Compliance
Budgeting & Costing
Client & Customer Management
Improvement / Innovation
People Management
Safety, Health and Environment

Principal Accountabilities/Responsibilities

JobRole

Knowledge Management

Implements knowledge and information management systems such as, but not limited to Enterprise Content Management, Data Management and Digital Management, for cost effective and efficient protection of Corporation’s knowledge and information.
Develops, implements and ensures adherence to appropriate information management policies and procedures in order to ensure the technical integrity of the information technology systems and effective archival and disposal of electronic and physical information in order to ensure optimization of resources

Enterprise Content & Digital Document Management

Coordinates the implementation of Enterprise Content Management/ Content Services electronic solutions to support institutional memory of the Corporation.
Monitors and evaluates the impact of Enterprise Content Management/Content services.
Manages data migration, data design and data modelling to ensure an effective and efficient Digital information management system
Provides guidelines for the scan, image, organize and maintaining of documents to be used by relevant roles at the Business Centres.

Quality Assurance & Information Governance

Coordinates the Implementation of Quality Assurance and Information Governance Strategy, policy and programs within the existing framework and/or makes continuous operational improvements.
Monitors and evaluates the effectiveness of the Quality Assurance and Information Governance programme.

Information Security & Risk Management

Implements Information Security & Risk Management policy and programs within the existing Information Governance Framework
Monitors and evaluates the effectiveness of the Information Risk Management strategies and programs.

Data Management

Delivers prescribed outcomes by working as directed within established data management systems and procedures.
Maintains the integrity, validity, and functionality of the respective data for the various business groups and users.
Leads and performs complex analysis in an evolving data environment in order to inform the knowledge/report generation and accessibility.

Data Collection & Analysis

Works independently to collate and analyse data using pre-determined tools, methods and formats.
Extracts and analyses data, patterns, and related trends and summarize the data into useable information by leadership for effective decision-making.
Prepares periodic reports on systems performance and submits to the Knowledge Manager

Project Management

Delivers own small-scale or medium-scale projects by working within an established program management plan.

Policy Development & Implementation

Develops procedures for area of expertise with guidance from senior colleagues, then monitors implementation of those procedures within the organization.

Compliance

Highlights shortcomings and suggests improvements in current compliance processes, systems and procedures within assigned unit and/or discipline.

Budgeting & Costing

Tracks budgets and brings variances to the attention of senior colleagues while working within established budgeting systems.

Client & Customer Management

Advises internal and external customers on Information Management policies, procedures, methods and standards in order to ensure compliance and governance.
Supports customers to ensure their needs are met and/or helps senior colleagues manage client relationships.
Executes a communications plan by working within established internal communication systems and procedures.

Improvement / Innovation

Identifies shortcomings in existing processes, systems and procedures, then uses established change management programs to deliver prescribed outcomes and/or provide support services.

People Management

Carries out on-the-job training in order to increase the flexibility, efficiency and capability of the team.
Manages the motivation and discipline of staff in area of responsibility in line with laid down procedures to realize the Corporation’s objectives
Manages the performance of the team by working within a performance management system
Proposes and implements staff development plans for the area of responsibility to ensure competent, efficient and motivated staff

Safety, Health and Environment

Delivers own prescribed outcomes and/or provides support services by using the organisations safety, health and environment systems and protocols.

Qualifications

JobQualification

A recognised Degree in Archives & Records Management/ Business Information Systems or related.
Industry related certification and professional membership will be added advantage.

Experience

JobExperience

A least two (2) years experience at a junior management level in an information management environment.
Experience in Knowledge Management will be an added advantage.

Competencies

JobCompetencies

Technical

Project Management
Knowledge Management
Costing and Budgeting
Compliance
Commercial Acumen
Computer skills
Data Collection and analysis
Data Management
Planning and Organizing
Policy and procedures
Policy and Regulation
Review and Reporting

Behavioral/Leadership

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