CARDS & LOYALTY OFFICER (GABORONE) -BPS 33/2/2 Vol.1(37) – BOTSWANAPOST 704 views

 

JOB SUMMARY:

To develop and implement financial services, business strategies and frameworks in line with BotswanaPost’s overall business plan. The incumbent will be responsible for developing and managing BotswanaPost’s value added services portfolio based on market requirements and technology capabilities. To ensure the delivery of a secure, reliable and convenient service at all touch points. The Cards & Loyalty Officer therefore enhances and implements campaigns to support BotswanaPost’s rewards programme, with the overall aim to increase the average spend per customer.

The position reports to the Financial & Value Added Services Manager

POSITION REQUIREMENTS

QUALIFICATIONS:
– Bachelor’s Degree in Marketing, Business Management or related field

EXPERIENCE:
– A minimum of 3 to 5 years of relevant experience or a combination of commensurate experience and education.

KEY PERFORMANCE AREAS:
– Strategy
– Financial & Value Added Service Strategy
– Research and Development
– Risk management & Compliance
– Merchant/Agent Strategy & Ownership
– Merchant & Agent Analysis
– Stakeholder Relationship Management
– Product Marketing & Communication
– Distribution

COMPETENCIES:
– A self-starter
– Data Analysis skills
– Problem solving skills, Innovative and Creative
– Good Customer Experience

BENEFITS:
BotswanaPost offers attractive salaries and benefit packages that are commensurate with qualifications and experience.