Botswana Railways invites fully qualified Botswana Citizens with a good record of accomplishments to apply for the position of Customer Relationship Manager tenable in Botswana Railways Headquarters, Mahalapye. This position reports to the Director Business Development within the Business Development Department.
Main Purpose of the Job
To effectively coordinate the customer relationship management process in order to ensure the delivery and maintenance of the best possible level of customer services.
WE ARE STILL MAKING CVs FOR P100. COVER LETTERS FOR P50
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Position Requirements:
Education: Degree in Business Administration with a concentration in Marketing or relate discipline.
Experience: Five years post-qualification experience in a similar role.
Competencies:
• Strong analytical skills
• Business acumen
• A Team player with leadership skills
• Teamwork focused
• Sound project management skills
• Excellent interpersonal and communication skills
• Strong negotiation skills
Key Results Areas:
• Budget planning and control
• Sales and marketing initiatives
• Relationship management
• Service delivery
• Customer satisfaction
• Self-development
Remuneration
Botswana Railways offers competitive salary and benefits.
More Information
-
JOB APPLICATION DETAILS
If you meet the above requirements and believe that you can make a significant contribution to the operations of Botswana Railways, please forward your applications together with your Curriculum Vitae (CV), certified copies of Omang and qualifications and at least three references to:
Director of Human Capital
Telephone: 4711375
Botswana Railways
Private Bag 0052
MAHALAPYE
Only shortlisted candidates will be responded to.
Closing date: February 14, 2020
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