Call Processing Representative (x4) 3150 views

This position will work in a fast paced call center and is responsible for scheduling, rescheduling and cancelling medical and or dental appointments for all WH24 Health clinics by working directly with members over the phone, this position will be responsible for greeting callers in a friendly and courteous manner that demonstrates a high level of commitment to our mission, Complete registration information and answering questions while educating callers about available services.

The Call Center utilizes a team approach and works cooperatively to ensure that all calls are answered in a timely manner and demonstrate the highest level of service, compassion, empathy and dignity to all patients and customers.