Provide excellent customer service in completing car rental contracts offering additional coverage’s and upgrades to meet customer needs. Train and assist new agents in company policies and procedures. Assist in handling upset customers, conflicts and challenging situations. Handle cash transactions.
Duties include but are not limited to:
▪Responds to inquiries from customers about the availability and cost of vehicles as well as takes reservations from service departments and external customers.
▪Explains the conditions of rental contract and completes all required paperwork with customer.
▪Ensures the customer has proof of insurance and valid drivers license.
▪Takes customer to the vehicle to identify the existing irregularities and scratches and shows customer the special features of the vehicle.
▪Checks mileage, fuel level and performs damage inspection when vehicles return.
▪Take customer payment or ensure there is a P.O. for service department rental.
▪Ensures complete customer satisfaction!
WE ARE STILL MAKING CVs FOR P100. COVER LETTERS FOR P50
Pay with FNB EWallet to 76981238 or Orange Money on number 76981238
Whatsapp us on +26776981238
JOIN US ON OUR WHATSAPP CHANNEL HERE
Experience is preferred but not required.
Licenses & Certifications
Required Driver’s License
Skills
° Ability to Work Under Pressure
°Communication Skills
°Active Listening
° Adaptability
°Teamwork Skills
°Selfmotivation
Behaviours
¤Dedicated: Devoted to a task or purpose with loyalty or integrity
¤Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
¤Enthusiastic: Shows intense and eager enjoyment and interest
¤Team Player: Works well as a member of a group
CLICK LINK BELOW TO APPLY ONLINE
https://insurance.jobsbotswana.info/Pkbaj
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