Retail Group (Pty) Ltd, is a subsidiary of Famous Brands Limited, Africa’s largest branded food service franchisor. Our portfolio consists of 6 Quick Service and Casual Dining brands represented by a network of 34 restaurants across Botswana. Our brands include Debonairs Pizza, Steers, Milky Lane, Wimpy, Mugg & Bean and Europa.
We seek to appoint an experienced, skilled and self-driven Individuals with a proven track record for the below position:
WE ARE STILL MAKING CVs FOR P100. COVER LETTERS FOR P50
Pay with FNB EWallet to 76981238 or Orange Money on number 76981238
Whatsapp us on +26776981238
JOIN US ON OUR WHATSAPP CHANNEL HERE
TRAINING MANAGER (FRANCISTOWN)
Duties and responsibilities include:
- Ensuring that Customer Service Training and Accreditation targets of 90% are achieved within agreed timelines.
- Ensuring that TEA (Training, Education and Awareness) Status of 90% Is achieved within agreed timelines.
- Build a comprehensive, intense, business-focused franchisee training curriculum, along with the full implementation thereof. (Encompassing a full range of activities from enrollment to certification).
- Creation and implementation of a suitable and practical training curriculum for new and existing franchisees and staff (encompassing a full range of activities from venue selection, on the job versus in house training, enrollment, certification etc.)
- Provision of high leverage training programs to existing franchisees, which are macro needs analysis based.
- Professional “packaging” of all the in-house training curriculum processes.
- Deliver advanced BOH & FOH training workshops.
- Deliver customer service workshops.
- Deliver advanced Train-the-Trainer workshops.
- Sourcing of external training interventions and licensing thereof for Famous Brands Botswana (Retail Group).
- Maintenance and development of:-
o Training Curriculum
o Operations Manuals
o FM’s Tool Kit
o Recipe Manuals
o Training Manuals
o Induction Manuals
Reports to the National Training Manager
Minimum Requirements:
- Must be In possession of a suitable training / H. R. degree or diploma
- Relevant full accreditation with BQA as a Trainer.
- Previous training experience at senior managerial level within a leading service-based organization (not necessarily food service or franchising)
- Must have good knowledge of external training institutions and packages available
- Highly presentable with strong communication and interpersonal skills
- Charismatic, outgoing individual with presence
- Highly self-motivated and disciplined
- Highly computer literate – be able to produce reports and training material
- Ambitious and career orientated
- Strong presentation skills
- Someone who can think outside of the conventional franchise training “bubble”
- Excellent administrator
- Leadership skills
- Strategic skills
- Displays a strong desire to excel In all aspects of the role
More Information
-
JOB APPLICATION DETAILS
APPLICATION INSTRUCTIONS:
An attractive remuneration package is offered to suitably qualified candidatse. If your experience and qualities match the above requirements, email a short CV with contactable references to
[email protected].
The subject of the email should be the title of the role you are applying for.
Closing date for applications: 24 July 2020
Only candidates shortlisted for interviews will be contacted.
- This job has expired!
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