BAKERY SALES SUPERVISOR wanted at Bolux Group 1156 views

 

Reporting to the Bakery Sales & Logistics Manager, you shall have a responsibility to ensure that customer orders are processed, received and delivered efficiently as per specifications.

Your principal responsibilities shall include the following:

• Prepare and communicate customer orders to the production team.
• Facilitate a daily vehicle inspection by Bakery Sales Drivers to ensure safety and compliance.
• Assist in formulation of sales targets for Bakery Sales Drivers.
• Invoicing of all domestic credit sales on site.
• Prepare a daily route roaster for Bakery Sales Drivers.
• Monitor and regulate overtime work for the Bakery Sales Drivers.
• Monitor stock returns and damages to eliminate loss.
• Keep a customer database for reference purposes.
• Liaise with Debtors Department on status of customer accounts before delivery.
• Filling and archiving of documents in line with company statutory and internal requirements.
• Receive and attend telephonic enquiries from customers on a daily basis.
• Maintain a desired level of customer satisfaction to enhance sales activities.
• Compile reports that will be needed by Sales Managers.
• Participate actively in the implementation of ISO and Kaizen programs in order to contribute to company compliance with Health, Safety and Environmental Policies.
• Perform other related duties as may be required by the Bakery Sales & Logistics Manager.

EXPERIENCE, KNOWLEDGE & QUALIFICATIONS

The ideal candidate should have a BGCSE (Form 5) Certificate and Certificate in Sales & Marketing or Business Studies or Customer Service Management or equivalent. Three (3) years post qualification experience in the FMCG and manufacturing industry. Knowledge of Microsoft Excel and ACCPAC is crucial.

The candidate must also possess:

• Good communication skills.
• Good planning and organising skills.
• Pays attention to detail.
• Good supervisory and analytical skills
• The ability to multi-task