Job Expired

JOB DESCRIPTION

Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients and customers and perform other general office work.

Main Job Tasks, Duties and Responsibilities

• answer telephone, screen and direct calls

• take and relay messages

• provide information to callers

• greet persons entering organization

• direct persons to correct destination

• deal with queries from the public and customers

• ensure knowledge of staff movements in and out of organization

• monitor visitor access and maintain security awareness

• provide general administrative and clerical support

• prepare correspondence and documents

• receive and sort mail and deliveries

• schedule appointments

• maintain appointment diary either manually or electronically

• monitor and maintain office equipment

• control inventory relevant to reception area

• tidy and maintain the reception area

Education and Experience

• Certificate in Secretarial Studies, or any related field

• Any related qualification or work experience will be an added advantage

• knowledge of clerical procedures

• knowledge of computers and relevant software applications

• knowledge of customer service principles and practices

• keyboard skills

Key Competencies

• verbal and written communication skills

• professional personal presentation

• customer service orientation

• information management

• organizing and planning

• attention to detail

• initiative

• reliability

• stress tolerance

More Information

JOB APPLICATION DETAILS
APPLICATION INSTRUCTIONS:

All applications should be forwarded to mail [email protected] or hand delivered to office 3, Cas Centre, Morongwa Ward, Serowe Main Mall opposite Orapa stop.
Only shortlisted candidates will be contacted. Applications should be addressed to The Manager, Mr O Mpuru.
Deadline 02 December 2020

Please say that you got this job advertisement through Jobs Botswana