SYSTEMS SUPERUSER
Role Overview
One of Botswana’s pension fund administrators with expertise in the retirement fund environment, providing end-to-end retirement fund solutions to meet the needs of employers and their employees.
WE ARE STILL MAKING CVs FOR P100. COVER LETTERS FOR P50
Pay with FNB EWallet to 76981238 or Orange Money on number 76981238
Whatsapp us on +26776981238
JOIN US ON OUR WHATSAPP CHANNEL HERE
This role is responsible for maintaining the Everest Retirement System to ensure continuous and smooth coverage. The position will assist with Everest related queries, managing interactions between EBSphere and the fund administration team, acting as a super user on the system and being responsible for the end to end functioning of the system. The position is best suited for an individual with strong fund administration experience who has an affinity with IT and software solutions and enjoys proactive problem solving. Key deliverables include:
- Working closely with the fund administrators to identify systems challenges and understand root cause
- Applying a curiosity driven mindset and strong problem-solving capabilities to address systems challenges
- Escalating system issues to EBSphere and working with the provider on a timely solution or interim workaround
- Providing proactive and reactive systems management support and training to users
- Monitoring system performance, implementing changes and applying new patches and versions when required
- Testing new versions of the platform
- Controlling access permissions and privileges
- Ensuring that storage and archiving procedures are functioning correctly
- Communicating regularly with colleagues and stakeholders to ensure database integrity and security
- Gathering the requirements for improvements and acting as the communication point on software changes
- Managing security and disaster recovery aspects, developing and testing back-up and recovery plans
- Living the organizations values of Collaboration, Go for it, Make it Count and Curiosity in everything you do
Requirements
Experience & Education
- Qualified with a bachelors degree, ideally in an IT related field such as Information Systems
- Minimum 3 years’ experience in Fund Administration, and a strong understanding of the associated data inputs and workflows required.
Competencies
- A strong affinity with systems and technology
- High attention to detail
- Ability to research and apply best practice, with curiosity and a desire to always find a better way
- Ability to prioritise and respond under pressure
- Ability to plan and organise proactively
- Stakeholder management and communication
Closing date and application instructions
To apply, follow this link https://staffwise.co.bw/job/systems-superuser/
- This job has expired!
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