Product Officer – Payments – Orange Money Botswana

 

JOB DESCRIPTION

Orange Money Botswana invites candidates who wish to be part of a dynamic workforce to apply for the following position:

Product Officer-Payments

Reporting to the Product Specialist, the successful candidate will be responsible for developing, supporting and growing Orange Money Payments services through identifying, on-boarding and in-life product management of all payment services including Merchant Payments and Visa Payments.

The main duties include but are not limited to:

• Develop Orange Money services through quality on-boarding of merchants and provide seamless post-sales support in collaboration with B2B and Partner Management.
• Collaboration with key B2B Account Managers to identify prospective partners for the Orange Money Payment services.
• Close management of contracts/agreements for all Orange Money Payment partners to ensure compliance to the due diligence process.
• Close working relationships with the local and international payment Integrators to ensure timely support to merchants to ensure seamless quality and high availability of the service.
• Collaboration with Marketing and other internal teams to ensure rapid growth of the merchant payment service through relevant campaigns and Go-To-Market activities.
• Close monitoring of the payment service performance in collaboration with the Business Performance Specialist to ensure all business targets are realized.
• Ensure proper Service Level Agreements and Operational Level agreements for the payment services are in place and followed and set turnaround times are respected.
• Monitor industry trends locally and globally in respect of competition, vendors, customers, regulation, product tariffs to inform development and evolution of payment services.

REQUIREMENTS

Qualifications and experience:

• Bachelor’s degree in Business or Marketing related fields (with emphasis on business development).
• 2 years of experience in a marketing and/or product development field.
• Experience in banking or mobile finance will be an added advantage.

Skills:

• Product Development and Management.
• Business Development.
• Excellent communication and collaborating skills at all levels.
• Ability to work in a cross-functional environment.
• Strong analytical skills.
• Computer literacy in MS Suite (Excel, PowerPoint, Project, Visio, Word).
• Excellent interpersonal, oral and written communication skills.