CABIN/FLIGHT ATTENDANTS (x8 positions) – Air Botswana 1849 views

EXTERNAL ADVERT

tf you are high reaching, diligent, passionate about change, eager to build a strong foundation for an accomplished career, and like the idea of working in an Airline with great Corporate culture, we have Just the right role for you!

1. CABIN/FLIGHT ATTENDANTS (8)

Purpose of the Job

The Cabin Crew perform ail necessary activities in a plane cabin to provide excellent service to passengers while ensuring their safety, secure, comfortable and enjoyable flight experience. They represent the airline as well as possible to passengers He/She tailors his/her approach to accommodate the different needs and interests of passengers. He/She prepares and serves in-flight meals as well as executes safety and security procedures during emergencies. He/She administers in-flight announcements, sales activities and maintains cabin hygiene and cleanliness according to the airline standards.

Principal Responsibilities and Accountabilities (Key Performance Areas):

• Cost Control
• Regulatory Compliance
• Prepare cabins for flights
• Business Change Support
• Performance Management
• Provides quality customer services
• Administer quality passenger services
• Administer quality passenger services
• Maintain passenger safety and security
• Right Security, Safety and Quality Management

Minimum Education required:

• A recognized Diploma in Business Administration, Tourism, Marketing or equivalent.
• Cabin Crew Licence.

Minimum Experience required

• A minimum of two (2) years post graduate experience of which at least one (1) year should have been in a similar role and sized organization.
• Past work experience in aviation industry will be an added advantage.

Required Behavioural Competencies

• Diplomacy and tact
• Good Communication skills

• Excellent Interpersonal skills
• Good colour vision and hearing
• Manage oneself, people and time
• The ability to remain calm in emergencies or when dealing with a difficult passenger