Senior Business Analyst – Old Mutual 553 views

Job Description

Provide in-depth analysis services and suggest strategies to key stakeholders following the review of business processes and requirements to improve business efficiencies.

• Facilitate user story sessions to extract requirements, acceptance criteria and test cases with multiple stakeholders by  setting up and facilitating workshops via TEAMS to extract information
• Effectively document customer journeys
• Effectively document business requirement specifications
• Map customer journeys into Features, User stories, Sprint tasks
• Understand backlogs and planning, and velocity
• Work with diverse teams across multiple African geographies
• Document business processes, business requirements
• Document test plans and test cases
• Guide testing efforts with end users
• Understand the technical landscape for effective test planning
• Execute change management for a project where there are multiple change units
• Work with the vendors on change management activities
• Supporting the end user during the project and post-project phases
• Build and maintain strong working relationships in the Portfolio by adhering to the Old Mutual ways of working
• Key coordination role between the Vendor and our Product Manager(s) and support to Product Manager(s)
• Facilitate requirements, testing, demos, training, and signoff from countries

Skills

Business Processes, Business Requirements, End Users, Facilitation, Test Planning

Education

Bachelor Commerce: Business

Closing Date: 18 November 2022

 

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