HEAD OF EMERGENCY MEDICAL SERVICES & TRAINING – MRI Botswana Limited 464 views

Applications are invited from suitably qualified, innovative, self-driven and results-oriented employees for the following vacant position tenable in Gaborone.

HEAD OF EMERGENCY MEDICAL SERVICES & TRAINING

Main Purpose of the Job

Reporting to the Managing Director, the Head of EMS & Training will be responsible for the provision of strategic leadership of the EMS and Training functions as well as ensuring operational effectiveness. The incumbent will also continuously look for business growth opportunities and access to potential markets in line with the Company’s growth and expansion strategies.

Key Performance Areas

• Lead the formulation of strategic business plans for the Emergency Medical Services and Training Department in line with the corporate strategy.
• Plan and coordinate EMS, including dispatch operations, emergency assistance and training operations.
• Assures organizational stability through the development and implementation of standards and controls, systems and procedures, and regular evaluation.
• Grows the EMS and Training Department revenue by ensuring sustainable profitability
• Prepares business plans and budgets and monitors organizational performance against these plans.
• Increases customer satisfaction through enhanced customer service experience.
• Ensure continuous coaching, training and development of teams in order to meet the quality standards expected by clients.
• Ensure full compliance with regulatory, legal and commercial requirements while maintaining accreditation and licensing standards.
• Continuously manage business risk and develop practical risk management mechanisms, ensuring that appropriate policies, processes and controls are in place and in use at all times.
• Prepares and presents management reports to Executive Management and the Board.

Job Requirements & Experience

• Bachelor of Medicine & Surgery (MBChB) or equivalent
• A post graduate qualification in Emergency Medical Care/Critical Care is critical
• A Master’s Degree in Business Administration, Business Leadership, Strategic Management or related field is an added advantage
• Valid registration with Botswana Health Professions Council
• A minimum of eight (8) years of work experience, three (3) of which must have been at senior managerial level
• At least five (5) years of experience in an Emergency Medical Services environment