CONSUMABLES SALES MANAGER – Nashua Botswana 491 views

Technique (PTY) LTD t/a Nashua Botswana is looking to employ a suitably qualified and well experienced individual for the position of “CONSUMABLES SALES MANAGER” tenable in Gaborone, Botswana to handle the product solutions and services for all branches.

PURPOSE OF THE JOB

The Consumables Sales Manager will sell consumable products and services by collaborating with sales specialists and account managers to establish strategies for interacting with priority accounts, developing opportunistic accounts, and promoting the portfolio of office control solutions. Apply knowledge of the organization’s services, products, and marketing techniques in pursuit of responsible profit margin and market share growth.

JOB RESPONSIBILITIES AND ESSENTIAL DUTIES

• Sell consumable products and grow the existing business by developing and managing relationships with key customer decision-makers.
• Identify and penetrate all priority accounts within the assigned geographic area. Following the sale, demonstrate proper product use to customer and Service Representative.
• Educate Service Representative on account products in use to equip him/her with proper tools to maintain account. Meet or exceed the assigned territory’s sales quota and margin objectives for all assigned products while maintaining expenses within expense limitations.
• Educate Field Sales and Service personnel for comprehensive and optimum account coverage and all product opportunities.
• Develop a working relationship with all Sales personnel within the Nashua.
• Develop, implement, and manage strategies for product evaluations and bidding opportunities in collaboration with the account manager and sales specialists.
• Prepare and submit territory forecasts and call planning travel agendas detailing customer visits and progress.
• Establish and maintain positive and cooperative working relationships with customers, conducting his or herself in a professional and responsible manner at all times in accordance with Nashua’s Code of Conduct and Values.
• Respond to all customer inquiries in a timely manner. Comply with all company SOPs, policies and procedures.
• Maintain personal competence for meeting job responsibilities through effective use of product information and technical data provided by the company and others.
• Participate in training seminars, meetings, and on-the-job training programs. Demonstrate an understanding and an ability to apply concepts and knowledge obtained from these training and skill development sources.
• Conduct customer seminars, in-services, and local training sessions on behalf of Nashua to enhance company’s image and value-added product array.
• Enhance company’s image by participating in regional and national trade shows.
• Support Corporate Sales efforts to obtain and implement National Account contracts and agreements in conjunction with Corporate Sales team.
• Provide market competitive intelligence and assist with Market Surveys.
• Maintaining sales call data by entering into designated Nashua System.
• Completing required corporate and sales reports within designated timeframes.
• As required, resolve account billing and contract renewal issues.
• Manage administrative responsibilities timely including assigned training, expense reports, etc.
• Perform other related duties as required.

QUALIFICATIONS

Education / Certification / Experience Required:

• Bachelor’s degree in business administration, technology, or related discipline; relevant education and experience accepted in lieu of degree.
• 7+ years of experience in Printing Solutions and IT technologies
• Extensive client account and project management experience with demonstrated ability to plan and manage the execution of custom development projects and complex client engagements.
• Proven track record of providing excellent customer service.

Competencies Required:

• Relationship Development: Able to relate with others, building credibility and rapport; build partnerships across organizational boundaries.
• Service Orientation: Able to anticipate and respond to customer needs, concerns, or questions; guide the organization in developing customer centred culture; take the time to ‘seek to understand’ a customer’s needs.
• Integrity: Able to protect confidential information;
• do what is right even when no one is watching; always demonstrate ethical conduct; question actions inconsistent with our values.
• Problem Solving: Able to break problems/ information down to systematically identify the cause of problems and make recommendations; recognize the need for additional information and ask questions to obtain it; generate options for action to address an issue or opportunity.
• Teamwork: Able to collaborate with others to achieve team goals; participate in meetings so they are productive; share ideas and learn from others to build consensus.
• Discipline: Able to maintain personal focus on efforts that will yield the greatest results; prioritize multiple tasks and demands; set priorities and allocate time and resources when faced with competing demands.
• Accountability: Personal responsibility to learn from mistakes and create development plans; self-awareness to recognize personal strengths and weaknesses and work to improve.
• Possess and maintain strong product/technology/ industry knowledge.
• Communicate clearly and professionally through effective listening, speaking, and writing skills.
• Articulate; writes clear and concise instructions, presentations, and communications.
• Able to speak and present information in front of customer groups at the senior level.

• Strong business acumen, including understands budgets and capital expenditures, as well as how and why departments make financial decisions.
• Able to relate technology solutions to customer operating expenses.
• Able to lead and influence internal and external resources to a stated obiective without formal lines of authority.
• Ability to effectively present a position, negotiate, and find win/win solutions.
• Able to work effectively both independently and in a collaborative team environment.