DIRECTOR, SALES & OPERATIONS – Nashua Botswana

DIRECTOR, SALES AND OPERATIONS, AND SENIOR MANAGER,
CONTRACTS AND CONTRACTS MANAGEMENT

The technique (PTY) LTD t/a Nashua Botswana an Information Communication Technology (ICT) company focused on providing office automation, products, and services to a broad spectrum of clientele, both private and the government has vacancies for the position of Director, Sales, and Operations and Senior Manager, Contracts and Contracts Management tenable in Gaborone, Botswana.

DIRECTOR, SALES & OPERATIONS

Reporting to the Managing Director, the incumbent be responsible for providing strategic leadership and direction for our Sales and Operations services. Your focus will be successfully managing client relationships, meeting, or exceeding client expectations, and working to ensure effective operational solutions and service improvements.

Purpose of the Job

⦁ Working with the executive team to develop a sales department strategy aligned with company goals.
⦁ Developing and maintaining effective relationships with existing clients and identifying potential new clients within each client’s industry.
⦁ Coordinating sales activities with marketing activities to ensure that both departments are working together to achieve common goals.
⦁ Interacting with external vendors to ensure that all vendor contracts are signed, terminated as needed, and renewed on time.
⦁ Managing employee performance as it relates to sales goals by providing feedback, identifying training needs, and offering support where needed.
⦁ Developing strategies for improving sales performance through increased sales volume or higher margins on existing sales.
⦁ Analyzing data from various sources—including metrics from internal software, website statistics, call logs, emails, etc.—to identify trends or opportunities for improvement.
⦁ Planning and coordinating events such as trade shows, conventions, and webinars.
⦁ Using technology solutions to track leads and manage customer relationships.
Essential Functions & Main Duties
⦁ Achieve or exceed quarterly and annual sales targets by managing a team of sales professionals.
⦁ Create, implement, and manage processes and systems to support an effective and efficient sales organization.
⦁ Design and oversee territory assignments, account plans, and quotas in collaboration with the Sales Executives.
⦁ Analyse data and market trends to identify new business opportunities and optimize existing ones.
⦁ Monitor individual and team performance against KPIs, taking corrective action when necessary.
⦁ Coach and develop direct reports, providing feedback and guidance on
a regular basis.
⦁ Collaborate with other departments within the company to ensure alignment of sales goals and objectives.
⦁ Attend trade shows and industry events as needed, representing the company in a positive light.
⦁ Maintain up-to-date knowledge of competitor products and strategies.
⦁ Negotiate contracts with vendors and service providers.
⦁ Prepare and deliver presentations to upper management on a regular basis.
⦁ Manage the sales budget, ensuring expenditures remain within allocated limits.

Qualifications

Education/ Certification/ Experience Required
⦁ Bachelor’s degree in business, sales, and/or related discipline; relevant education and experience accepted in lieu of degree.
⦁ 10+ years of experience in sales operations, sales management, or
similar role.
⦁ Proven track record of achieving quotas and driving sales growth.
⦁ Strong understanding of sales processes and methodologies.
⦁ Excellent analytical skills and experience with data-driven decision-making.
⦁ Ability to lead and motivate a team of sales professionals.
⦁ Outstanding communication, presentation, and interpersonal skills.

Competencies Required

⦁ Understands and supports executive decision support function.
⦁ Provides relevant insights for cadence-driven processes enabling business focus, sales execution, and transparency.
⦁ Bachelor’s Degree requires, a master’s degree is preferable.
⦁ Demonstrated understanding of key sales performance metrics and processes (pipeline, forecasting, demand generation).
⦁ Ability to work in a dynamic, fast-paced environment, with the ability to manage multiple projects simultaneously.
⦁ Identify opportunities for performance enhancement, communicate strategies for improvement to divisional partners, obtain their buy-in and develop programs to drive performance enhancement.
⦁ Excellent listening, negotiation, and presentation skills.
⦁ Provenabilitytoarticulatethedistinctaspectsofservicesand products.
⦁ Knowledge of how to develop client-focused, differentiated and achievable solutions.
⦁ Understanding of how to position products against competitors.