Job Expired

Vacancy Advertisement

Orinoco Call Centre is a citizen -owned private company providing outsourced call centre services both inbound and outbound. The company is looking for suitable qualified, self-disciplined, experienced and self-driven professionals for the following vacant position tenable in Gaborone

Customer Service Representative

WE ARE STILL MAKING CVs FOR P100. COVER LETTERS FOR P50
Pay with FNB EWallet to 76981238 or Orange Money on number 76981238
Whatsapp us on +26776981238
JOIN US ON OUR WHATSAPP CHANNEL HERE

Main Purpose of the Job

Reporting to the Team leader. The Customer Service Representative is responsible for the provision of a telephonic service for customers to obtain information and documentation regarding products/services.

Key Performance areas

Customer service management
Team-work
Service development
Contact centre service support
Continuous improvement and achievement

Qualifications and Relevant Experience

Certificate in business process outsourcing /contact centre

Experience in a call centre environment or front-line skills in a call centre environment.
Minimum of 1 year of experience

Key Competencies and Skills

Customer service skills
Strong communication skills-verbal and written
Listening skills
Multitasking skills
Team player
Computer skills

More Information

JOB APPLICATION DETAILS
APPLICATION DETAILS
Only applications inclusive of a cover letter, resume, and certified certificates will be accepted via the following email address. [email protected] Closing date:30 April 2023. Note that only shortlisted candidates will be responded to.

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