DISPATCH ADMIN CLERK x2 – Medupi Mining Services 70 views

VACANCY

Medupi Mining Services

Dispatch admin clerk x2 (MMS022)
BGCSE
2 years experience as administrator
Mine work related added advantage

Dispatch clerk provides additional support to the Records Coordinators and/or Records Quality Assurance team within the incumbent’s job range and ability.

 Responsibilities for this position include:

Analyzing network facilities and CPE (Routers, CSU, Modem, ) equipment by using computerized test equipment to remotely isolate the repair problem
Monitoring and tracking Services and Network Operations provisioning, maintenance and alarm work active
Must monitor (along with dispatchers) all equipment changes, late flights, gate changes
Maintain detailed knowledge of resort services and all outlet hours of operations
Audit of logs and trip reports and other DOT reporting, maintain of files, customer service interaction, resolution of driver equipment requests
Organize and coordinate the preparation of documents and records
Receive and verify invoices for goods and services
Contact internal and external customers (IXCs, CLECs, ILECs, vendors, ) to verify the site readiness, access availability, work activity and schedule maintenance
Monitoring of all work activity and escalating as needed to ensure work is completed within set objectives
Coordinate/deploy resources as determined by alarms, queues, trouble volumes, outages, preventative maintenance requirements and provisioning work requests