Job Summary
- Type: full-time
- Location: Serowe
- Category: Administration
- Closing Date: 2026-07-31
Key Responsibilities
- Manage daily administrative operations of the academy.
- Process student admissions, registrations and maintain records.
- Receive tuition payments, issue receipts and maintain financial records.
- Prepare reports, correspondence, attendance registers and other documents.
- Manage office filing systems and ensure confidentiality.
- Coordinate meetings, examinations and academy events.
- Monitor office supplies and academy assets.
- Respond to enquiries via phone, email and WhatsApp.
- Support the Centre Manager in ensuring smooth operations.
Requirements
- Diploma or Degree in Business Administration, Office Administration or a related field.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- Previous experience in an educational institution will be an added advantage.
- Honest, trustworthy and professional.
- Customer-focused and approachable.
- Able to work independently and in a team.
- Able to work under pressure and meet deadlines.
- Committed to maintaining confidentiality.
How to Apply
Phone: +267 75 413 217
Address: Plot 21122, Kgamane Ward, Serowe
Frequently Asked Questions
What qualifications are typically required for an Administrative Officer role in Botswana?
A Diploma or Degree in Business Administration, Office Management, or a related field is commonly sought. Proficiency in computer applications like Microsoft Office Suite is also essential for this role to manage various administrative tasks efficiently.
What are the common day-to-day responsibilities of an Administrative Officer, particularly within a tuition academy setting in Botswana?
Daily tasks often include managing office correspondence, scheduling appointments, maintaining student records, and assisting with general office operations. You would also provide administrative support to teaching staff and ensure the smooth running of academy facilities.
What is the typical work culture and what are the expectations for an Administrative Officer in Botswana?
Botswana's work culture often values professionalism, respect, and a strong work ethic, with emphasis on punctuality and reliability. Teamwork, initiative, and adherence to established protocols are generally highly regarded in administrative roles.
What are the realistic career progression opportunities for an Administrative Officer in Botswana?
An Administrative Officer can progress to Senior Administrative Officer, Office Manager, or even take on specialized roles in HR or finance with further experience and qualifications. Continuous professional development and acquiring new skills are key to advancing in the administrative field.
What kind of benefits package can an Administrative Officer generally expect in Botswana?
Typical benefits often include annual leave, sick leave, and sometimes contributions towards medical aid or a pension scheme, though these vary by employer. It is advisable to inquire about the specific benefits package during the interview process.
How should I apply for this role in Botswana, and what do employers typically look for in an Administrative Officer candidate?
Applications usually require a detailed CV and a well-crafted cover letter tailored to the specific job description, highlighting relevant skills and experience. Employers in Botswana look for strong organizational skills, attention to detail, excellent communication, and a proactive attitude.